Scorecard best practices [electronic resource] : design, implementation, and evaluation / Raef Lawson, Toby Hatch, Denis Desroches.

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : John Wiley & Sons, c2008.Description: xvi, 176 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.4/012 22
LOC classification:
  • HD30.28 .L392 2008eb
Online resources:
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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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