TY - BOOK AU - Lal,H. ED - ebrary, Inc. TI - Organizational excellence through total quality management: a practical apporach AV - HD62.15 .L35 2008eb PY - 2008/// CY - New Delhi PB - New Age International (P) Ltd., Publishers KW - Total quality management KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10318736 ER -