Parmenter, David.

Key performance indicators developing, implementing, and using winning KPIs / [electronic resource] : David Parmenter. - Hoboken, NJ : John Wiley & Sons, 2010. - xix, 299 p.

Includes index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2010.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Performance technology.
Performance standards.
Organizational effectiveness.


Electronic books.

HF5549.5.P37 / P37 2010eb