Taneja, Nawal K. <br/><br/>
Looking beyond the runway  airlines innovating with best practices while facing realities /  [electronic resource] : 
Nawal K. Taneja. 
 - Burlington, VT :  Ashgate,  2010. 
 - lxxxiv, 267 p. :  ill. 
<br/><br/> Includes index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2010. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Airlines.<br/>Airlines--Customer services.<br/>Automobile industry and trade.<br/>Aeronautics, Commercial.<br/>Consumer satisfaction.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HE9776  / .T365 2010eb 
<br/><br/><label>Dewey Class. No.: </label>387.7068/4