Ramachandra, K. <br/><br/>
Services management  (including skill development) /  [electronic resource] : 
K. Ramachandra, B. Chandrashekara, S. Shivakumar. 
 - Rev. ed. 
 - Mumbai [India] :  Himalaya Pub. House,  2010. 
 - 262 p. :  ill. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2010. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management.<br/>Hospitality industry--Management.<br/>Customer services--Management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD9980.5  / .R36 2010eb