Kean, David. <br/><br/>
How to win friends and influence profits  the art of winning more business from your clients /  [electronic resource] : 
David Kean and Chris Cowpe. 
 - London :  Cyan,  2008. 
 - 151 p. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2010. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer loyalty.<br/>Consumer satisfaction.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .K43 2008eb 
<br/><br/><label>Dewey Class. No.: </label>658.812