TY  - BOOK
AU  - Kean,David
AU  - Cowpe,Chris
ED  - ebrary, Inc.
TI  - How to win friends and influence profits: the art of winning more business from your clients 
AV  - HF5415.5 .K43 2008eb
U1  - 658.812 22
PY  - 2008///
CY  - London
PB  - Cyan
KW  - Customer relations
KW  - Customer loyalty
KW  - Consumer satisfaction
KW  - Electronic books
KW  - local
N1  - Electronic reproduction; Palo Alto, Calif.; ebrary; 2010; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10424372
ER  -