Hansal, Alexander. <br/><br/>
Oracle Siebel CRM 8 installation and management  install, configure, and manage a robust customer relationship management system using Siebel CRM /  [electronic resource] : 
Alexander Hansal. 
 - Birmingham, U.K. :  Packt Pub.,  2010. 
 - xii, 549 p. :  ill. 
<br/><br/> Includes index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2011. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management--Computer programs.<br/>Customer relations--Management--Data processing.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .C37 2010eb 
<br/><br/><label>Dewey Class. No.: </label>658.8/12