Changing how you manage and communicate change focusing on the human side of change / [electronic resource] :
Naomi Karten.
- Ely : IT Governance Pub., 2009.
- xviii, 166 p. : ill.
- Soft skills for IT professionals. .
Includes bibliographical references and web references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Organizational change--Management. Communication in management. Information technology--Management.