Konschak, Colin B. <br/><br/>
Consumer-centric healthcare  opportunities and challenges for providers /  [electronic resource] : 
Colin B. Konschak and Lindsey P. Jarrell. 
 - Chicago, Ill. :  Health Administration Press,  c2011. 
 - xiii, 218 p. 
 - ACHE management series .
 - Management series (Ann Arbor, Mich.) .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Medical care--Marketing.--United States<br/>Preferred provider organizations (Medical care)--Marketing.--United States<br/>Health maintenance organizations--Marketing.--United States<br/>Patient satisfaction--United States.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>RA410.56  / .K66 2011eb 
<br/><br/><label>Dewey Class. No.: </label>362.1068/8