Chan, Janis Fisher. <br/><br/>
Communication skills for managers  [electronic resource] / 
Janis Fisher Chan. 
 - 5th ed. 
 - [Saranac Lake, N.Y. ] :  American Management Association,  c2002. 
 - xix, 149 p. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2011. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--Problems, exercises, etc.<br/>Communication in management--Problems, exercises, etc.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD30.3  / .C453 2002eb