Offshoring and working conditions in remote work - Messenger, Jon C. (Jon Carleton), 1960-; Ghosheh, Naj.; ebrary, Inc. (Houndmills, Basingstoke, Hampshire [England] ; New York : Palgrave Macmillan, 2010)
Introduction -- Remote work from the perspective of developed economies : a multi-country synthesis -- Employee dilemmas in the Indian ITES-BPO sector -- Offshored work in Philippine BPOs -- Remote work in Brazil -- Remote work and global sourcing in Argentina -- A comparative analysis of the business environment, job quality, and work organization in offshored business services.
Includes bibliographical references and index.
Electronic reproduction.
Keywords: Offshore outsourcing; Work environment -- Case studies; Electronic books