Chevalier, Michel.

Luxury retail management how the world's top brands provide quality product and service support / [electronic resource] : Michel Chevalier, Michel Gutsatz. - Singapore : Wiley, 2012. - xiii, 306 p. : ill.

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.




Luxury goods industry--Management.
Luxury goods industry--Customer services.
Brand name products.


Electronic books.

HD9999.L852 / C44 2012eb