Luxury retail management how the world's top brands provide quality product and service support / [electronic resource] :
Michel Chevalier, Michel Gutsatz.
- Singapore : Wiley, 2012.
- xiii, 306 p. : ill.
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Luxury goods industry--Management. Luxury goods industry--Customer services. Brand name products.