Parmenter, David.

Key performance indicators for government and non profit agencies implementing winning KPIs / [electronic resource] : David Parmenter. - Hoboken, N.J. : John Wiley & Sons, 2012. - xxi, 309 p. : ill.

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Performance technology.
Performance standards.
Organizational effectiveness.
Nonprofit organizations--Management.
Administrative agencies--Management.


Electronic books.

HF5549.5.P37 / P373 2012eb

658.4/013