Performance evaluation proven approaches for improving program and organizational performance / [electronic resource] :
Ingrid Guerra-López.
- 1st ed.
- San Francisco : Jossey-Bass, c2008.
- xiv, 304 p. : ill.
Includes bibliographical references (p. [285]-293) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.