TY - BOOK AU - Gendron,Michael S. ED - ebrary, Inc. TI - Business intelligence applied: implementing an effective information and communications technology infrastructure AV - HD38.7 .G46 2013eb U1 - 658.4/72 23 PY - 2013/// CY - Hoboken, N.J. PB - Wiley KW - Business intelligence KW - Electronic books KW - local N1 - Includes bibliographical references and index; Foreword -- Preface -- Acknowledgments -- Introducing ICT strategy -- Defining information and communication technology infrastructure -- Introductory business and technology strategy concepts -- Why build ICT infrastructure to support business processes? -- Understanding how ICT produces value -- Understanding your organization and its competitive environment -- Process improvement or innovation? -- Measuring the business value of ICT -- Best practices for documenting process change -- Best practices for documenting technology recommendations -- The business-driven infrastructure design (BDID) cycle -- Appendix ticket sales, Inc.: a fictitious business case -- About the author -- Index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10615065 ER -