Mergel, Ines,  1972- <br/><br/>
Social media in the public sector field guide  designing and implementing strategies and policies /  [electronic resource] : 
Ines Mergel and Bill Greeves. 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  c2013. 
 - xx, 201 p. :  ill. cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>pt. 1. How did we get here? -- pt. 2. The tools: where do I start? -- pt. 3. Policy and implementation -- pt. 4. Where do we go from here?. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2011. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet in public administration.<br/>Social media--Political aspects.<br/>Political participation--Technological innovations.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>JF1525.A8  / M47 2013eb 
<br/><br/><label>Dewey Class. No.: </label>352.3/802854678