TY  - BOOK
AU  - Bielskas,Amanda
AU  - Dreyer,Kathleen M.
ED  - ebrary, Inc.
TI  - IM and SMS reference services for libraries
T2  - The tech set
AV  - TK5103.2 .B54 2012eb
PY  - 2012///
CY  - Chicago
PB  - ALA TechSource, an imprint of the American Library Association
KW  - Electronic reference services (Libraries)
KW  - Mobile communication systems
KW  - Library applications
KW  - Instant messaging
KW  - Text messages (Cell phone systems)
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10633979
ER  -