TY - BOOK AU - Moeller,Robert R. ED - ebrary, Inc. TI - Executive's guide to IT governance: improving systems processes with service management, COBIT, and ITIL AV - HD30.2 .M626 2013eb U1 - 004.068/4 23 PY - 2013/// CY - Hoboken, N.J. PB - John Wiley & Sons, Inc. KW - Information technology KW - Management KW - Auditing KW - Electronic data processing departments KW - Electronic books KW - local N1 - Includes bibliographical references and index; pt. 1. IT governance concepts -- pt. 2. Frameworks to support effective IT governance -- pt. 3. Tools and technologies to manage the IT governance infrastructure -- pt. 4. Building and monitoring effective IT governance systems -- pt. 5. Monitoring and measuring enterprise management and board governance -- pt. 6. IT governance and enterprise objectives; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10653556 ER -