Made to serve how manufacturers can compete through servitization and product service systems / [electronic resource] :
Tim Baines and Howard Lightfoot.
- Chichester, West Sussex : Wiley, c2013.
- xvi, 254 p. : ill.
Includes index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.