Sobczak, Art. <br/><br/>
Smart calling  eliminate the fear, failure, and rejection from cold calling /  [electronic resource] : 
Art Sobczak. 
 - 2nd ed. 
 - Hoboken :  Wiley,  2013. 
 - viii, 245 p. 
<br/><br/> Includes index. 
<br/><br/>Introduction -- The smart calling concept -- Cold calling is dumb, but prospecting is necessary : smart calling is the answer -- Pre-call planning -- Creating your possible value proposition -- Intelligence gathering : making your calls smart -- Using social engineering to gather intelligence -- About the author. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone selling.<br/>Telemarketing.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5438.3  / .S63 2013eb 
<br/><br/><label>Dewey Class. No.: </label>658.8/72