Varghese, Danny. <br/><br/>
Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide  a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam /  [electronic resource] : 
Danny Varghese. 
 - Birmingham, England :  Packt Publishing,  c2013. 
 - 1 online resource (viii, 321 p.) :  ill. (some col.), graphs. 
<br/><br/> Includes index.  "Professional Expertise Distilled"--Cover. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2015. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Microsoft CRM.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems.<br/>Customer relations--Management--Data processing.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .V374 2013eb 
<br/><br/><label>Dewey Class. No.: </label>658.812028553