Sinay, Damian. <br/><br/>
Microsoft Dynamics CRM 2011 reporting  everything you need to know to work with reports in Dynamics CRM 2011 /  [electronic resource] : 
Damian Sinay. 
 - Birmingham :  Packt Pub.,  2013. 
 - v, 290 p. :  ill. (some col.) 
<br/><br/> "Professional expertise distilled"--Cover.  Includes index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Microsoft CRM.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management--Computer programs.<br/>Customer relations--Data processing--Computer programs.<br/>Management information systems.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .S56 2013eb