Governing IT outsourcing relationships the roles of contract, control and relational norms / [electronic resource] :
Daniel Kuhlmann.
- Hamburg : Diplomica Verlag, 2012.
- viii, 91, ix-xxxviii p. : ill.
Cover title.
Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Information technology--Contracting out. Information resources management. Electronic data processing departments--Contracting out.