TY - BOOK AU - Westra,Matthew TI - Active communication SN - 0534340075 AV - PN4121PN4121 .W353 1996.W353 U1 - 302.2 20 PY - 1996/// CY - Pacific Grove, CA PB - Brooks/Cole Pub. KW - Listening KW - Oral communication KW - Public speaking N1 - Includes bibliographical references (p. 153-154) and index ER -