TY - BOOK AU - Tuominen,Kari AU - Otala,Leenamaija AU - Malmberg,Lasse TI - Learning and development excellence criteria: how to apply the Baldrige Criteria and the Investors in People standard : self-assessment work book : 30 probing questions and contrasting pairs of examples : what separates the successful from the average? T2 - Development models series AV - HF5549.5.T7 T86 2013eb PY - 2013/// CY - [Turku, Finland] PB - Benchmarking Ltd. KW - Employees KW - Training of KW - Malcolm Baldrige National Quality Award KW - Investors in People KW - Electronic books N1 - "Baldrige 2013-2014." UR - http://site.ebrary.com/lib/daystar/Doc?id=10754657 ER -