The EFQM excellence model for educational institutions : self-assessment work book : 34 probing questions and contrasting pairs of examples : what separates the successful from the average? /
Kari Tuominen, Juha Vaso.
- 1 online resource (123 pages) : illustrations (some color).
- Excellence frameworks series .
"EFQM 2013."
9789522286451 (e-book)
Total quality management--Problems, exercises, etc.