TY - BOOK AU - Tuominen,Kari AU - Malmberg,Lasse TI - Six sigma excellence criteria: self-assessment work book : 38 searching questions and contrasting pairs of examples : what separates the successful from the average? T2 - Development models series AV - HD62.15 .T86 2013eb PY - 2013/// CY - [Turku, Finland] PB - Benchmarking Ltd. KW - Six sigma (Quality control standard) KW - Total quality management KW - Electronic books N1 - "Baldrige 2013-2014." UR - http://site.ebrary.com/lib/daystar/Doc?id=10754776 ER -