TY  - BOOK
AU  - Tuominen,Kari
AU  - Heino,Juha
TI  - The EFQM excellence model for health care organisations: 32 probing questions and contrasting pairs of examples 
T2  - Excellence frameworks series
AV  - RA399.A1 T86 2012eb
PY  - 2012///
CY  - [Turku, Finland]
PB  - Benchmarking Ltd.
KW  - Total quality management
KW  - Problems, exercises, etc
KW  - Entrepreneurship
KW  - Medical care
KW  - Quality control
KW  - Electronic books
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10754828
ER  -