TY  - BOOK
AU  - Tuominen,Kari
AU  - Heino,Juha
AU  - Malmberg,Lasse
TI  - The Baldridge criteria for health organizations: self-assessment work book : 37 probing questions and contrasting pairs of examples : what separates the successful from the average? 
T2  - Excellence frameworks series
AV  - RA971 .T86 2013eb
PY  - 2013///
CY  - [Turku, Finland]
PB  - Benchmarking Ltd.
KW  - Health services administration
KW  - Self-evaluation
KW  - Medical care
KW  - Quality control
KW  - Electronic books
N1  - "Baldridge 2013-2014."
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10754850
ER  -