TY  - BOOK
AU  - Mitchell,Dave
TI  - The power of understanding people: the key to strengthening relationships, increasing sales, and enhancing organizational performance 
AV  - HF5415.5 .M583 2014eb
U1  - 650.1/3 23
PY  - 2014///
CY  - Hoboken, New Jersey
PB  - Wiley
KW  - Customer relations
KW  - Customer services
KW  - Interpersonal relations
KW  - Electronic books
N1  - Includes index
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10809713
ER  -