Miller, Andrew, 1973- Redefining operational excellence : new strategies for maximizing performance and profits across the organization / Andrew Miller. - 1 online resource (267 pages) Includes index. ISBN: 9780814433980 (e-book) Subjects--Topical Terms: Performance.Organizational effectiveness.Management--Technological innovations. Index Terms--Genre/Form: Electronic books. LC Class. No.: HF5549.5.P35 / .M549 2014eb Dewey Class. No.: 658.4/012