The certified manager of quality/organizational excellence handbook / 
Russell T. Westcott, editor. 
 - Third edition. 
 - 1 online resource (722 pages) :  illustrations, tables 
<br/><br/>Includes bibliographical references at the end of each chapters and index. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Handbooks, manuals, etc.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .C42 2005eb 
<br/><br/><label>Dewey Class. No.: </label>658.4/013