TY  - BOOK
AU  - Westcott,Russ
TI  - The certified manager of quality/organizational excellence handbook
AV  - HD62.15 .C42 2005eb
U1  - 658.4/013 22
PY  - 2005///
CY  - Milwaukee, Wisconsin
PB  - ASQ Quality Press
KW  - Total quality management
KW  - Handbooks, manuals, etc
KW  - Electronic books
N1  - Includes bibliographical references at the end of each chapters and index
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10907766
ER  -