TY  - BOOK
AU  - Siebels,Don
TI  - The quality improvement glossary
AV  - HD62.15 .S576 2004eb
U1  - 658/.003 22
PY  - 2004///
CY  - Milwaukee, Wisconsin
PB  - ASQ Quality Press
KW  - Total quality management
KW  - Terminology
KW  - Quality control
KW  - Electronic books
N1  - Includes bibliographical references
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10907793
ER  -