TY - BOOK AU - Campanizzi,Jane TI - Effective writing for the quality professional: creating useful letters, reports, and procedures AV - HF5718.3 .C364 2005eb U1 - 808/.06665 22 PY - 2005/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Business writing KW - Business presentations KW - Electronic books N1 - Includes bibliographical references at the end of each chapters and index UR - http://site.ebrary.com/lib/daystar/Doc?id=10907797 ER -