Christensen, Chris, The certified quality process analyst handbook / Chris Christensen, Kathleen M. Betz, and Marilyn S. Stein. - Second edition. - 1 online resource (429 pages) : illustrations Includes bibliographical references and index. ISBN: Subjects--Topical Terms: Quality control--Handbooks, manuals, etc. Index Terms--Genre/Form: Electronic books. LC Class. No.: TS156 / .C533 2014eb Dewey Class. No.: 658.5/62