Sarkar, Debashis, <br/><br/>
Lean for service organizations and offices :  a holistic approach for achieving operational excellence and improvements / 
Debashis Sarkar. 
 - 1 online resource (247 pages) :  illustrations 
<br/><br/>Includes bibliographical references (pages 221-223) and index. 
<br/><br/><label>ISBN: </label>9780873897242 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management--Handbooks, manuals, etc.<br/>Industrial management--Handbooks, manuals, etc.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD9980.65  / .S27 2007eb 
<br/><br/><label>Dewey Class. No.: </label>658