Cianfrani, Charles A., ISO 9001:2008 explained / Charles A. Cianfrani, Joseph J. Tsiakals, John E. (Jack) West. - Third edition. - 1 online resource (314 pages) : illustrations Includes bibliographical references and index. ISBN: 9780873897501 (e-book) Subjects--Topical Terms: ISO 9001 Standard.Quality control--Standards. Index Terms--Genre/Form: Electronic books. LC Class. No.: TS156.6 / .C45 2009eb Dewey Class. No.: 658.4/013