TY - BOOK AU - Blazey,Mark L. TI - Insights to performance excellence 2011-2012: understanding the integrates management system and baldrige AV - HD62.15 .B58 2011eb U1 - 658.4/013 23 PY - 2011/// CY - Milwaukee PB - ASQ Quality Press KW - Quality assurance KW - United States KW - Quality control KW - Electronic books UR - http://site.ebrary.com/lib/daystar/Doc?id=10929550 ER -