Andersen, Bjørn, <br/><br/>
Root cause analysis and improvement in the healthcare sector :  a step-by-step guide / 
Bjørn Andersen, Tom Fagerhaug, and Marti Beltz. 
 - 1 online resource (256 pages) :  illustrations 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Root cause analysis in healthcare -- The root cause analysis process -- Define the event -- Find causes -- Find the root cause -- Find solution(s) -- Take action -- Measure and assess -- Advanced tools -- Hardwiring the use of RCA -- The future of root cause analysis in healthcare. 
<br/><br/><label>ISBN: </label>9780873897808 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medical errors--Prevention.<br/>Medical care--Quality control.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>R729.8  / .A53 2009eb 
<br/><br/><label>Dewey Class. No.: </label>610.28/9