TY - BOOK AU - Andersen,Bjørn AU - Fagerhaug,Tom AU - Beltz,Marti TI - Root cause analysis and improvement in the healthcare sector: a step-by-step guide AV - R729.8 .A53 2009eb U1 - 610.28/9 22 PY - 2009/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Medical errors KW - Prevention KW - Medical care KW - Quality control KW - Electronic books N1 - Includes bibliographical references and index; Root cause analysis in healthcare -- The root cause analysis process -- Define the event -- Find causes -- Find the root cause -- Find solution(s) -- Take action -- Measure and assess -- Advanced tools -- Hardwiring the use of RCA -- The future of root cause analysis in healthcare UR - http://site.ebrary.com/lib/daystar/Doc?id=10929563 ER -