TY - BOOK AU - Okes,Duke TI - Root cause analysis: the core of problem solving and corrective action AV - HD30.29 .O44 2009eb U1 - 658.4/03 22 PY - 2009/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Problem solving KW - Decision making KW - Management KW - Root cause analysis KW - Electronic books N1 - Includes bibliographical references (pages 175-176) and index UR - http://site.ebrary.com/lib/daystar/Doc?id=10929565 ER -