TY - BOOK AU - Shankar,Rama TI - Process improvement using Six Sigma: a DMAIC guide AV - HD62.15 .S477 2009eb U1 - 658.4/013 22 PY - 2009/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Six sigma (Quality control standard) KW - Total quality management KW - Process control KW - Reengineering (Management) KW - Electronic books N1 - Includes index UR - http://site.ebrary.com/lib/daystar/Doc?id=10929597 ER -