Christensen, Eldon H., 1939- The certified quality process analyst handbook / Eldon H. Christensen, Kathleen M. Coombes-Betz, and Marilyn S. Stein. - 1 online resource (416 pages) : illustrations Includes bibliographical references and index. ISBN: 9780873897099 (e-book) Subjects--Topical Terms: Quality control--Handbooks, manuals, etc. Index Terms--Genre/Form: Electronic books. LC Class. No.: TS156 / .C533 2007eb Dewey Class. No.: 658.4/013