Blazey, Mark L., <br/><br/>
Insights to performance excellence, 2013-2014 :  understanding the integrated management system and the Baldridge criteria / 
Mark L. Blazey. 
 - 1 online resource (989 pages) :  illustrations, charts 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Malcolm Baldrige National Quality Award.<br/>Performance awards--Standards--United States.<br/>Quality assurance--Awards--United States.<br/>Quality control--Awards--United States.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .B539 2013eb 
<br/><br/><label>Dewey Class. No.: </label>658.401307973