Insights to performance excellence, 2013-2014 : understanding the integrated management system and the Baldridge criteria - Blazey, Mark L. (Milwaukee, Wisconsin : ASQ Quality Press, 2013)
Includes bibliographical references and index.
Description based on online resource; title from title page (ebrary, viewed September 19, 2014).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Keywords: Malcolm Baldrige National Quality Award; Performance awards -- Standards -- United States; Quality assurance -- Awards -- United States; Quality control -- Awards -- United States; Electronic books