Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput /
Chip Caldwell, Greg Butler, Nancy Poston.
- Second edition.
- 1 online resource (238 pages) : illustrations
Revised edition of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005.
Includes bibliographical references and index.
The role of senior leaders : raising the performance bar -- The role of senior leaders : coaching cost of quality recovery -- The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change -- The role of senior leaders : managing the organization accountable change model -- The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time -- The role of senior leaders : driving sustainable organizational change -- The role of senior leaders : engaging physicians -- The role of senior leaders : achieving sustainable results (magic moment example) -- Summation.
9780873897594 (e-book)
Health services administration--Quality control. Medical care--Cost effectiveness. Six sigma (Quality control standard) Organizational effectiveness. Performance standards. Strategic planning. Chief executive officers. Hospital administrators.