TY - BOOK AU - Caldwell,Chip AU - Butler,Greg AU - Poston,Nancy ED - American Society for Quality, TI - Lean-Six Sigma for healthcare: a senior leader guide to improving cost and throughput AV - RA399.A1 C345 2009eb U1 - 362.1068 22 PY - 2009/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Health services administration KW - Quality control KW - Medical care KW - Cost effectiveness KW - Six sigma (Quality control standard) KW - Organizational effectiveness KW - Performance standards KW - Strategic planning KW - Chief executive officers KW - Hospital administrators KW - Electronic books N1 - Revised edition of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005; Includes bibliographical references and index; The role of senior leaders : raising the performance bar -- The role of senior leaders : coaching cost of quality recovery -- The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change -- The role of senior leaders : managing the organization accountable change model -- The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time -- The role of senior leaders : driving sustainable organizational change -- The role of senior leaders : engaging physicians -- The role of senior leaders : achieving sustainable results (magic moment example) -- Summation UR - http://site.ebrary.com/lib/daystar/Doc?id=10929639 ER -