TY  - BOOK
AU  - Shrivastava,Mohith
TI  - Salesforce essentials for administrators: discover the administration fundamentals and challenges of Salesforce CRM 
AV  - HF5415.5 .S575 2014eb
U1  - 658.812 23
PY  - 2014///
CY  - Birmingham, England
PB  - Packt Publishing
KW  - Customer relations
KW  - Managament
KW  - Sales management
KW  - Salesforce (Online service)
KW  - Electronic books
N1  - "Professional Expertise Distilled."; Includes index
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10953564
ER  -